It went about as smoothly as the Internet would indicate; however, either there's been a slight rules change or the official I talked to was a jerk. When I went, the clerk refused to take any of my bank information (SWFT code, address, account number) from me. She would only take it from a receipt from the bank...even though the bank receipt would be based on the same information she wouldn't accept from me. Uh, what?
She also refused to just let me cash it out; I could either wire it home, wire it to a Korean account, or set up a new bank account in the bank downstairs and transfer it there.
So I just sucked it up, went to the bank to send my money home, and came back with the bank receipt, and it was all good.
And icing on the bad service cake: despite working at the FOR FOREIGNERS desk, seeing my American passport, and hearing me fail miserably at Korean (stress + my crappy Korean = crappier Korean), she didn't use English with me at all until I broke down and gave a sad, "I don't know, I just need to send this money home," in English. And then perfectly fluent English. What.
It was not a pleasant experience at all, but I suspect it was mostly due to this particular government worker being kind of a bitch.
WHAT YOU NEED FOR THE UIJEONGBU PENSION OFFICE
(as of 11/2012)
- Proof of leaving (printed flight itinerary works just fine)
- Receipt from a wire transfer at your bank with: SWFT code, bank name, bank address, account number, and bank branch number
HOW TO FIND THE UIJEONGBU PENSION OFFICE
From the new Uijeongbu Station/Shinsegae department store, take exit 2, towards City Hall. Go past the building with the THC 9 theater. Cross the street; "Wedding Palace" will be on your left. The Uijeongbu Pension Office is in the next building, "Samseong Sang Myeong." (NB: The name is only in Hangul: 삼성생명 or something similar.) Don't make any turns at all once you leave the station, just make a beeline out of exit 2. The Pension Office is on the second floor; you can take the elevators dead ahead or take the curving staircase to your left.